Similar Blogs

July 23, 2025

In today’s fast-paced, tech-driven business world, outsourcing finance and accounting (F&A) operations has become a strategic move for companies seeking efficiency, accuracy, and cost savings.

February 28, 2025

A well-optimized helpdesk is more than just a support function—it is a strategic asset that directly impacts a company’s bottom line. By improving efficiency, reducing

bpo success sri lanka

August 20, 2024

Traditionally, the main driver for outsourcing and off-shoring has been cost, leveraging arbitrage. Increasingly however the reasons for outsourcing are evolving. The top reasons now

August 20, 2024

BUSINESS TRANSFORMATION WITH LEARNING

Bpo service worldwide

“Think. Transform. Grow. Your Success Story” – An Infomate Transformation initiative led by Clyde Rodrigo was rolled out in January in collaboration with Geetha Wijesinghe, Aruni Kalyani, Dylshan Perera, Mohamed Asurdeen, Selvarajah Kamaalraj, Ranga Wijewardana & Jehan Perinpanayagam.   This initiative will:

  • Inspire, enable & navigate our young talent towards,
    • Professional development outcomes
    • Personal development outcomes
    • Business sustenance & transformation outcomes
  • Provide clear learning paths & promote ownership & responsibility of one’s growth
  • Provide on-demand & scheduled accessibility to
    • training
    • coaching
    • opportunities
    • guidance
  • Empower its leadership with resources for growth, performance & engagement
  • Feed the “learning organization” culture

  To deliver on the goals of this initiative, a broad array of infrastructure has been launched. These include a  newlearning framework,  online platform,  in-depthprogram offerings,  policy development  & more:

  • Infomate Skill Tree with Business, Executive & Strategic learning paths
  • In blended learning & certification for business capabilities
  • Skill Matrix based Training Process
  • Technical Training development
  • Elements of Gamified Learning
  • Communicator Club: 12 day program
  • Internal Learning Comms
  • Bite sized learning programs
  • Team coaching (Extended period upskilling)
  • Going paperless
  • Integration with SuccessFactors LMS

  Direct Collaborators Clyde Rodrigo, Initiator & Project Lead – learning framework, programs & digitization Geetha Wijesinghe – SAP technical training development Aruni Kalyani – SAP expertise & review Dylshan Perera – SAP expertise & review Mohamed Asurdeen – Training expertise & review Selvarajah Kamaalraj – SAP expertise Ranga Wijewardana, Head of Operations -Finance Services – Oversight & project targets Jehan Perinpanayagam, CEO – Strategic priorities for learning.   Supporters & other collaborators Kevin George & IT TeamFinance Apprentice batchesMembers of CS, CD, QC TeamsNiresh SamaranayakeWasana GallageDishan SamarathungaInfomate Management & Staff

 

Scroll to Top