BPO, Outsourcing, Finance & Accounting
Explore Our BPO Services
Finance & Accounting
Specialists in managing high-volume accounting processes on ERP Systems such as SAP, Oracle, together with bookkeeping, management accounting and analysis.
Back Office Services
Onboard a team of back-office assistants, data entry and image annotation specialists, admin assistants and SAP experts to relieve your teams of non-core tasks.
Business Excellence
Let our expert business excellence services be your secret weapon for achieving and sustaining high-performance standards. We're here to help you set the stage for lasting success.
Customer Help-Desk & Sales Support
Outsource the repetitive sales support tasks to us so your sales team can focus on identifying key accounts, reaching out to more ideal prospects and lead nurturing. We assist our clients with Customer Help-Desk, Call Centres, Credit and Identity Checks, and Lead Generation.
HRO & Payroll Services
Payroll management and HR functions entail a lot of administrative work and a series of non-core tasks that consume valuable bandwidth from onshore HR teams. Our experienced professionals can help you focus on more strategic aspects whilst we take care of payroll and more routine HR tasks.
Platforms
We Work With
Subsidiary of Sri Lanka’s Largest Listed Conglomerate
150+
Clients
10+
Countries
More than 2 Decades
of Experience
3 World Class Facilities
8Mn Transactions per Annum
Over a Decade of Experience in the UK, Australia, and the Nordic Regions
Serving Fortune 500 Companies
ISO 27001 Certified
Equal Opportunity Employer
24/7/365 Operations
600+ Staff
Everest Group PEAK Matrix® recognised — the first Sri Lankan-origin BPO featured in the FAO Services PEAK Matrix® 2025.
benefits
Data Security Protection and Measures
- ISO 270001 certified
- EU Data Protection Act and GDPR-compliant
- 26 processes relating to information security
- Employees receive information security-related training and quarterly business continuity drills
- A security forum that meets once a month and enforces the security process
- Monthly internal security audits
- Monitoring and governance by the central John Keells CISO and security team which has oversight over policies and perimeter firewall
- CCTV
- Disabled USBs drives
- Access control
- Clear desktop policy
- Restricted mobile phone usage
- Reference checks
- NDAs with all staff
- Regular internal and external audits
Our Process
Free Consultation With Our Specialists
Get in touch with us today and learn how your business can grow with the best BPM service provider in the country.
TESTIMONIALS
What Our Customers say about Us
"During my time as CEO of Firstmover Group I had the opportunity to partner with Infomate as our back offices off-shore / outsourcing partner. We selected Sri Lanka and infomate based on a strong reference from another company that had firsthand experience working with them and we were not disappointed. The experience was a very positive one and included a range of accounting functions going up to preparation of the Board management information. They were familiar with the systems used by us including X-ledger and Visma and were very adapt at handling Norwegian language documents and Norwegian accounting. Culturally they fit in with our team very well and we built strong relationships. I had the privilege of meeting with the team at Infomate many times in Sri Lanka and was impressed with their HR focused culture, focus on client satisfaction, information security and professionalism. Infomate is also the subsidiary of a highly respected and credible USD 1 billion John Keells Holdings PLC which gave us even more comfort and assurance. I have no hesitation in recommending them and highly recommend a fact finding visit to Sri Lanka and Infomate."
Daglig leder
Tore Martinsen
“We have worked with Infomate (Pvt) Ltd since Nov 2010. Infomate was selected after a very extensive selection process where we evaluated 20 potential BPO collaboration partners in Sri Lanka. Our partnership with Infomate is of vital strategic importance to our company with access to highly qualified accounting resources and the ability to scale up quickly on demand. The progress has so far gone faster than we originally expected, and we are now planning to ask Infomate for more help. The results so far have given us more confidence to expand our relationship and work for further growth.”
Chief Executive Officer
Accounting Firm, Norway
“MAS Active has been working with Infomate Payroll Services since 2008 and have found their services to be very professional and efficient. Confidentiality is assured at all times and process improvements are looked at very carefully. The team that services MAS Active are experts in their area of work and gives a 200% commitment at all times”
General Manager, Finance
Apparel & Fashion, Sri Lanka
“The team at Infomate is willing to go “above and beyond” when it comes to ensuring their deliverables are met (and normally exceeded). Infomate always work in a proactive manner to ensure an excellent service”
Delivery Manager
Document Digitization Company, Sweden
“We have worked with Infomate over a year, and their support is central to our continued growth and development. The whole team in Sri Lanka is extremely efficient and easy to work with, and always amenable to suggestions from our core team in Australia. We are always impressed with how quickly everybody has taken on new tasks and learnt new skills. I have no reservations recommending Infomate as an offshore accounting solution.”
Co-Founder & CEO
Management Consulting Company, Australia
“We have made gains across the board throughout the Finance functions including productivity, accuracy and especially processing times. Infomate is not a basic outsourcing provider, they are constantly looking for the value add and new ways where they can help us lift our Finance activities to world’s best practice”
Shared Services Manager
Agricultural Company, Australia
CASE STUDIES
Client Stories
Agricultural Company from Australia
Norwegian Accounting Firm
Leading Destination Management Company
Cosmetic Manufacturing Company
Asset-Based Lender
Software & Technology Company
BPO, Outsourcing & Finance Blogs
August 17, 2026
Outsourced finance fails less often because the provider is dishonest than because the buyer checked the wrong things — brand, price, and polish instead of
August 14, 2026
Two decades of taking over SAP finance processes from in-house teams produces an unusual dataset: the same SAP finance mistakes, encountered again and again across
August 11, 2026
Australian businesses have no shortage of outsourcing options. Yet, when it comes to finding a partner that combines capability, cultural compatibility, stability, and long-term commitment,