HR and Payroll Outsourcing Services
Comprehensive HR and Payroll Outsourcing Services in Sri Lanka
In our suite of Human Resources Outsourcing (HRO) services, we meticulously manage employee welfare and compliance requirements with precision and dedication. From overseeing the registration and allocation process for Employee Provident Fund (EPF) and Employee Trust Fund (ETF) numbers to maintaining accurate databases for government records, we ensure seamless enrollment and regulatory compliance for employees.
Our commitment extends to:
Timely filing of EPF and ETF-related returns
Managing compliance-related labor inspections
Sharing monthly MIS reports
Dashboards for insights into regulatory adherence
Moreover, our team handles the monthly preparation of EPF and ETF challans, ensuring precise processing of employee contributions and tracking remitted records for transparency. We provide comprehensive guidance to employees on the benefits of EPF and ETF, assisting with withdrawal procedures and keeping them informed of compliance law amendments.
Additionally, we undertake various compliance-related activities not limited to the list, ensuring holistic adherence to regulatory requirements.
Through our HRO and Payroll services, we empower organizations with robust compliance management and employee welfare solutions, fostering a culture of regulatory compliance and employee well-being.
Platforms
We Work With















WHY US
Why Choose Infomate as an HRO & Payroll Services Outsourcing Partner?
- Sri Lanka's first and the most experienced BPM service provider with over 20+ years of experience
- Access to world-class talent
- ISO 27001 certified company
- Up to 50% cost arbitrage
- Backed by Sri Lanka’s largest listed conglomerate, The John Keells Holdings PLC
- Serving over 20 industry verticals including Manufacturing, Real Estate, Agriculture, Hospitality, Pharmaceutical, and Financial Services. Retail, FMCG, Telecommunication, Professional Services, and IT
- Consistently high customer satisfaction, customer retention and reference from some of the biggest brands in the world including Fortune 500 companies
- World-class BPM methodologies including transition, documentation, quality management, managing by metrics, benchmarking, Automation, customer lifecycle management and quarterly reviews
- Flexible, customised solutions with the capacity to transition 100-500 FTEs together with the agility to serve SMEs
- Specialists in SAP/Oracle based accounting BPM
- Socially responsible company with commitment and passion for ESG
- Equal opportunity employer with over 50% female participation
- Focus on value additions, continuous process improvements, automation
- Close links with leading educational bodies and access to talent
Free Consultation With Our Specialists
Get in touch with us today and learn how your business can grow with the best BPM service provider in the country.
Our Process
Frequently Asked Questions
1. What are HR and Payroll outsourcing services?
HR and Payroll outsourcing involves delegating tasks such as employee data management, payroll processing, leave tracking, compliance, and benefits administration to a specialized BPO provider. This ensures accuracy, cost savings, and compliance with local and international regulations.
2. Why should businesses outsource HR and Payroll services to Infomate in Sri Lanka?
Infomate is a trusted destination in Sri Lanka for HR and Payroll BPO due to its experienced workforce, cost-effective solutions, and strong knowledge of global compliance standards. Businesses benefit from reliable payroll management and streamlined HR operations without maintaining a large in-house team.
3. What HR and Payroll functions does Infomate handle?
Our services cover end-to-end HR and payroll support, including employee onboarding, attendance management, payroll processing, statutory compliance, tax deductions, leave and benefits administration, and generating accurate HR reports.
4. How secure is employee data when outsourcing payroll?
We prioritize data confidentiality and compliance. Using advanced encryption, secure systems, and strict access controls, we ensure all employee and payroll information is handled with the highest security standards.
5. Can small and medium-sized businesses benefit from outsourcing payroll?
Yes. Payroll outsourcing is particularly valuable for SMEs as it saves time, reduces errors, ensures compliance, and allows business owners to focus on growth while professionals manage payroll accurately and efficiently.
6. How do you ensure compliance with local labor and tax laws?
Infomate’s HR and Payroll BPO team stays updated on labor regulations and tax laws to ensure every payroll process meets statutory requirements. This minimizes risks, avoids penalties, and ensures your business remains compliant.
TESTIMONIALS
What Our Customers say about Us
“We have worked with Infomate (Pvt) Ltd since Nov 2010. Infomate was selected after a very extensive selection process where we evaluated 20 potential BPO collaboration partners in Sri Lanka. Our partnership with Infomate is of vital strategic importance to our company with access to highly qualified accounting resources and the ability to scale up quickly on demand. The progress has so far gone faster than we originally expected, and we are now planning to ask Infomate for more help. The results so far have given us more confidence to expand our relationship and work for further growth.”

Chief Executive Officer
Accounting Firm, Norway
“MAS Active has been working with Infomate Payroll Services since 2008 and have found their services to be very professional and efficient. Confidentiality is assured at all times and process improvements are looked at very carefully. The team that services MAS Active are experts in their area of work and gives a 200% commitment at all times”

General Manager, Finance
Apparel & Fashion, Sri Lanka
“The team at Infomate is willing to go “above and beyond” when it comes to ensuring their deliverables are met (and normally exceeded). Infomate always work in a proactive manner to ensure an excellent service”

Delivery Manager
Document Digitization Company, Sweden
“We have worked with Infomate over a year, and their support is central to our continued growth and development. The whole team in Sri Lanka is extremely efficient and easy to work with, and always amenable to suggestions from our core team in Australia. We are always impressed with how quickly everybody has taken on new tasks and learnt new skills. I have no reservations recommending Infomate as an offshore accounting solution.”

Co-Founder & CEO
Management Consulting Company, Australia
“We have made gains across the board throughout the Finance functions including productivity, accuracy and especially processing times. Infomate is not a basic outsourcing provider, they are constantly looking for the value add and new ways where they can help us lift our Finance activities to world’s best practice”

Shared Services Manager
Agricultural Company, Australia
“The flexibility matters first when it comes to outsource services for a growing company like us. The team of Infomate extended the greatest support and friendly relationship towards fulfilling our expectations on time.”

Finance Manager
Industrial Engineering Company, Sri lanka
CASE STUDIES
Client Stories
Agricultural Company from Australia
Norwegian Accounting Firm
Leading Destination Management Company
Cosmetic Manufacturing Company
Asset-Based Lender
Software & Technology Company
Find Your Inspirations
July 30, 2026
Why Finance and Accounting Outsourcing Matters for Businesses Finance and accounting are at the center of every business. Whether it’s managing payments, tracking expenses, or
June 25, 2026
SAP: A Powerful Investment That Often Falls Short of Expectations Organizations across the globe invest millions of dollars in SAP to streamline operations, improve visibility,
June 22, 2026
Financial reconciliation is one of the most important functions in hospitality finance, yet it is often one of the most challenging. Hotels, resorts, restaurants, and