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Outsourced finance fails less often because the provider is dishonest than because the buyer checked the wrong things — brand, price, and polish instead of

Two decades of taking over SAP finance processes from in-house teams produces an unusual dataset: the same SAP finance mistakes, encountered again and again across

Australian businesses have no shortage of outsourcing options. Yet, when it comes to finding a partner that combines capability, cultural compatibility, stability, and long-term commitment,

A Case Study in Business Transformation, Governance and Long-Term Partnership THE TRANSFORMATION CHALLENGE This story is not really about outsourcing. It is about transformation. Several

Every finance leader evaluating outsourcing eventually asks the same question: what will this actually save us? The answer is usually delivered as a sales claim,

Business operations are under pressure. Costs are rising, reporting needs are faster, and decisions can no longer wait for end-of-month data. At the same time,

Why Finance and Accounting Outsourcing Matters for Businesses Finance and accounting are at the center of every business. Whether it’s managing payments, tracking expenses, or

SAP: A Powerful Investment That Often Falls Short of Expectations Organizations across the globe invest millions of dollars in SAP to streamline operations, improve visibility,

Financial reconciliation is one of the most important functions in hospitality finance, yet it is often one of the most challenging. Hotels, resorts, restaurants, and

Why Finance and Back-Office Work Can Become Overwhelming If you’ve ever worked in finance or back-office operations, you already know how quickly the workload can

Artificial Intelligence is reshaping almost every industry today. Unsurprisingly, one of the biggest question marks is around its impact on outsourcing and the BPO industry,

Every BPO provider tends to make similar promises – reliability, experience, quality delivery. But when you’re selecting a long-term outsourcing partner, promises alone aren’t enough.

Outsourcing today isn’t just about moving work offshore or saving costs. It’s about trust. When a company outsources finance, payroll, HR, or back-office operations, it’s

For a long time, outsourcing conversations began and ended with cost. Lower overheads, reduced headcount, and short-term savings were the primary drivers behind most decisions.

For years, building a finance team followed a predictable path. As the business grew, the team grew with it. New roles were added to manage

SAP outsourcing can bring huge benefits such as lower costs, higher accuracy, and faster processing. However, many organisations face problems because they choose the wrong

Investing in SAP is a major decision. When used properly, it can transform the way a business operates. But many companies never fully unlock the

Every business invests in attracting customers, but not all succeed in keeping them. Sales teams often start strong with promising leads and well-designed campaigns, only

Every business depends on reliable financial reporting. Yet, behind every accurate report lies a complex chain of activities known as the Record-to-Report (R2R) process. From

Running a business means making hundreds of financial decisions, and each one depends on accurate, up-to-date numbers. That’s where accounting software like Xero, QuickBooks, and

Shipping goods across borders is more than just getting items from the origin to the destination. It’s about getting the paperwork right. Without the correct

In today’s fast-paced, tech-driven business world, outsourcing finance and accounting (F&A) operations has become a strategic move for companies seeking efficiency, accuracy, and cost savings.

In a recent webinar hosted by Infomate, two seasoned leaders, Alan Rides, CEO of West London Chambers of Commerce, and Jehan Perinpanayagam, CEO of Infomate

Making business decisions without complete financial information is like trying to solve a puzzle with missing pieces. You might think you understand the full picture,

In today’s fast-moving business world, staying competitive means making the right decisions at the right time. But many companies still struggle to grow or scale

In a world where commerce knows no borders, where a decision made in London ripples through markets in Singapore, clarity in numbers is more than

In the quiet machinery of commerce, vendors are not just suppliers, they are the lifeblood of continuity. They carry your ambitions in their hands, delivering

In today’s complex financial world, business leaders face mounting pressure to maintain compliance, ensure accuracy, and drive growth all while managing costs. Enter SAP FICO,

Considering a digital transformation in 2025 but stuck between Salesforce and SAP? You’re not alone. The world’s two biggest enterprise platforms promise big gains but

The global agriculture sector is a cornerstone of food security and economic stability, providing employment to millions and supporting key exports such as grains, fruits,

Introduction The back office is the backbone of any business, handling essential operations such as finance, human resources, procurement, and IT. However, inefficiencies, high operational

Introduction The finance sector is undergoing rapid transformation, driven by digital advancements, regulatory changes, and the need for greater efficiency. As businesses look for ways

A well-optimized helpdesk is more than just a support function—it is a strategic asset that directly impacts a company’s bottom line. By improving efficiency, reducing

As global businesses continue to seek cost-effective and high-quality solutions for their operational needs, outsourcing has become an essential strategy for growth and efficiency. Among

Stepping into the business world is like going on a grand expedition. There are so many doors opening to multiple opportunities for growth and innovation.

As the great sales consultant Mark Hunter once said, “It’s not about having the right opportunities. It’s about handling the opportunities right”. This sentiment resonates

Infomate hosted a group of budding young accountants at infomate for a “coffee with CEO” evening. The young accountants are students of Achievers Business School

A fascinating experience with a Board representative of a client some years ago left a profound impact on what senior business leaders value and the

With a steady climb up the “Top 50 Global Outsourcing Destinations” ranking published by A.T. Kearney, Sri Lanka is fast becoming the hot spot for

The Finance Apprentice batch of year 2016-2019 completed their 3 year programme in January 2019. The certificate awarding ceremony was held on 27th May, 2019

During my 16 years at Infomate I have been privileged to work with some amazing clients around the world. I’ve enjoyed working with them and

Abstract The speed of automation of accounting functions constitutes the biggest challenges to accounting professionals. Accounting has evolved from manual ledgers to computerized systems, ERP’s

“Being a great place to work is the difference between being a good company and a great company.” Brian Kristofek, President & CEO, Upshot We,

An objective that every shared services centre (SSC) provider will identify with is the continuous delivery of efficiencies through process automation and new technology adoption.

The benefits of an on-shore / off-shore strategy are immense and a practice adopted by the world’s leading companies. Over 70% of the Fortune 500

The benefits of an on-shore / off-shore strategy are immense and a practice adopted by the world’s leading companies. Over 70% of the Fortune 500

Risks In a traditional finance division, the departmental structure is usually functional with a specific individual or team responsible for Accounts Payable and a separate

Traditionally, the main driver for outsourcing and off-shoring has been cost, leveraging arbitrage. Increasingly however the reasons for outsourcing are evolving. The top reasons now