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July 30, 2026

Why Finance and Accounting Outsourcing Matters for Businesses Finance and accounting are at the center of every business. Whether it’s managing payments, tracking expenses, or

Unlocking the untapped power of SAP ERP systems to improve business efficiency, automation, analytics, and digital transformation

June 25, 2026

SAP: A Powerful Investment That Often Falls Short of Expectations Organizations across the globe invest millions of dollars in SAP to streamline operations, improve visibility,

Hospitality business leaders discussing financial reconciliation and finance and accounting outsourcing strategies.

June 22, 2026

Financial reconciliation is one of the most important functions in hospitality finance, yet it is often one of the most challenging. Hotels, resorts, restaurants, and

June 18, 2026

Why Finance and Back-Office Work Can Become Overwhelming If you’ve ever worked in finance or back-office operations, you already know how quickly the workload can

A business professional leveraging AI technology and digital automation tools at Infomate, a top BPO company in Sri Lanka.

April 23, 2026

Artificial Intelligence is reshaping almost every industry today. Unsurprisingly, one of the biggest question marks is around its impact on outsourcing and the BPO industry,

Team of professionals in a modern office collaborating on financial analytics and back-office solutions at a leading BPO company

February 19, 2026

Every BPO provider tends to make similar promises – reliability, experience, quality delivery. But when you’re selecting a long-term outsourcing partner, promises alone aren’t enough.

Corporate business professionals discussing secure BPO partnerships with data security and compliance icons overlaying a cityscape background.

February 19, 2026

Outsourcing today isn’t just about moving work offshore or saving costs. It’s about trust. When a company outsources finance, payroll, HR, or back-office operations, it’s

January 5, 2026

For a long time, outsourcing conversations began and ended with cost. Lower overheads, reduced headcount, and short-term savings were the primary drivers behind most decisions.

January 5, 2026

For years, building a finance team followed a predictable path. As the business grew, the team grew with it. New roles were added to manage

Conceptual business image of a chessboard and a hand making a strategic move, representing finance team restructuring insights from Infomate.

December 2, 2025

SAP outsourcing can bring huge benefits such as lower costs, higher accuracy, and faster processing. However, many organisations face problems because they choose the wrong

A glowing red warning triangle graphic representing risk management and error avoidance in SAP outsourcing for Infomate.

December 2, 2025

Investing in SAP is a major decision. When used properly, it can transform the way a business operates. But many companies never fully unlock the

Customer journey and business process outsourcing roadmap from Infomate, a leading BPO company in Sri Lanka.

November 7, 2025

Every business invests in attracting customers, but not all succeed in keeping them. Sales teams often start strong with promising leads and well-designed campaigns, only

November 7, 2025

Every business depends on reliable financial reporting. Yet, behind every accurate report lies a complex chain of activities known as the Record-to-Report (R2R) process. From

September 1, 2025

Running a business means making hundreds of financial decisions, and each one depends on accurate, up-to-date numbers. That’s where accounting software like Xero, QuickBooks, and

September 1, 2025

Shipping goods across borders is more than just getting items from the origin to the destination. It’s about getting the paperwork right. Without the correct

July 23, 2025

In today’s fast-paced, tech-driven business world, outsourcing finance and accounting (F&A) operations has become a strategic move for companies seeking efficiency, accuracy, and cost savings.

July 23, 2025

In a recent webinar hosted by Infomate, two seasoned leaders, Alan Rides, CEO of West London Chambers of Commerce, and Jehan Perinpanayagam, CEO of Infomate

July 1, 2025

Making business decisions without complete financial information is like trying to solve a puzzle with missing pieces. You might think you understand the full picture,

July 1, 2025

In today’s fast-moving business world, staying competitive means making the right decisions at the right time. But many companies still struggle to grow or scale

May 28, 2025

In a world where commerce knows no borders, where a decision made in London ripples through markets in Singapore, clarity in numbers is more than

May 28, 2025

In the quiet machinery of commerce, vendors are not just suppliers, they are the lifeblood of continuity. They carry your ambitions in their hands, delivering

May 19, 2025

In today’s complex financial world, business leaders face mounting pressure to maintain compliance, ensure accuracy, and drive growth all while managing costs. Enter SAP FICO,

May 19, 2025

Considering a digital transformation in 2025 but stuck between Salesforce and SAP? You’re not alone. The world’s two biggest enterprise platforms promise big gains but

March 21, 2025

The global agriculture sector is a cornerstone of food security and economic stability, providing employment to millions and supporting key exports such as grains, fruits,

February 28, 2025

Introduction The back office is the backbone of any business, handling essential operations such as finance, human resources, procurement, and IT. However, inefficiencies, high operational

February 28, 2025

Introduction The finance sector is undergoing rapid transformation, driven by digital advancements, regulatory changes, and the need for greater efficiency. As businesses look for ways

February 28, 2025

A well-optimized helpdesk is more than just a support function—it is a strategic asset that directly impacts a company’s bottom line. By improving efficiency, reducing

February 15, 2025

As global businesses continue to seek cost-effective and high-quality solutions for their operational needs, outsourcing has become an essential strategy for growth and efficiency. Among

October 25, 2024

Stepping into the business world is like going on a grand expedition. There are so many doors opening to multiple opportunities for growth and innovation.

October 25, 2024

As the great sales consultant Mark Hunter once said, “It’s not about having the right opportunities. It’s about handling the opportunities right”. This sentiment resonates

Right BPM partner

August 20, 2024

Outsourcing industry continues to grow and is now the norm in world’s leading companies. The industry has been fueled by strong demand, even with the

August 20, 2024

Infomate hosted a group of budding young accountants at infomate for a “coffee with CEO” evening. The young accountants are students of Achievers Business School

Ideal bpm provider

August 20, 2024

A fascinating experience with a Board representative of a client some years ago left a profound impact on what senior business leaders value and the

August 20, 2024

With a steady climb up the “Top 50 Global Outsourcing Destinations” ranking published by A.T. Kearney, Sri Lanka is fast becoming the hot spot for

Infomate BPO

August 20, 2024

While most of the world regards mental health as an important part of a balanced life, mentioning it at some workplaces still makes a few

August 20, 2024

The Finance Apprentice batch of year 2016-2019 completed their 3 year programme in January 2019. The certificate awarding ceremony was held on 27th May, 2019

BPM service provider

August 20, 2024

During my 16 years at Infomate I have been privileged to work with some amazing clients around the world. I’ve enjoyed working with them and

bpo planning

August 20, 2024

Abstract The speed of automation of accounting functions constitutes the biggest challenges to accounting professionals. Accounting has evolved from manual ledgers to computerized systems, ERP’s

certified BPO service provider

August 20, 2024

“Being a great place to work is the difference between being a good company and a great company.” Brian Kristofek, President & CEO, Upshot We,

leading bpo services

August 20, 2024

An objective that every shared services centre (SSC) provider will identify with is the continuous delivery of efficiencies through process automation and new technology adoption.

August 20, 2024

The benefits of an on-shore / off-shore strategy are immense and a practice adopted by the world’s leading companies. Over 70% of the Fortune 500

August 20, 2024

The benefits of an on-shore / off-shore strategy are immense and a practice adopted by the world’s leading companies. Over 70% of the Fortune 500

August 20, 2024

Risks In a traditional finance division, the departmental structure is usually functional with a specific individual or team responsible for Accounts Payable and a separate

bpo success sri lanka

August 20, 2024

Traditionally, the main driver for outsourcing and off-shoring has been cost, leveraging arbitrage. Increasingly however the reasons for outsourcing are evolving. The top reasons now

Bpo service worldwide

August 20, 2024

“Think. Transform. Grow. Your Success Story” – An Infomate Transformation initiative led by Clyde Rodrigo was rolled out in January in collaboration with Geetha Wijesinghe,

August 20, 2024

Simplicity is a word rarely associated with Accounting! The common words and phrases one is likely to encounter include “Ad hoc” “business specific” Urgency, “we

business process outsourcing

August 20, 2024

When an organization needs to cut their budget or reduce costs, the two main strategic decisions are either to downsize or outsource, but downsizing means

Infomate bpo Jaffna team

August 20, 2024

Jaffna BPO Technologies Limited, which carries out accounting transaction processing for the subsidiaries of the John Keells Group, via Group subsidiary Infomate Pvt Limited, was

plan for bpo

August 20, 2024

A Business Continuity Plan’s (BCP) purpose is to provide the tools and protocols that become your organization’s deliverance during the aftermath of a geopolitical, economic,

B2B outsourcing service

August 20, 2024

There are many adjectives to describe today’s sophisticated, fast-paced, data-driven, automated business world. As a result of this complexity, businesses spend half the time wondering

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