industry
BPO Services for the Real Estate Industry
The real estate industry is a key driver of the global economy, spanning residential, commercial, industrial, and land properties. It encompasses activities like property development, buying, selling, leasing, investment, and management.
Challenges Faced by the Industry
- large volume of inquiries that the real estate industry often receives, inconsistent or delayed follow-ups can occur, leading to the loss of potential buyers or renters.
- Real estate companies often struggle with delays in updating property listings, causing listings to become outdated and less competitive in the market.
- Poor document management can lead to lost files, compliance issues, and inefficiencies in real estate transactions, creating significant risks for the business.
- The sheer volume of data generated in real estate can be overwhelming, and inefficient handling of this data can hinder decision-making and slow down business operations.
Types of Real Estate
- Residential Real Estate: Involves properties such as single-family homes, apartments, and condominiums.
- Commercial Real Estate: Includes office buildings, shopping centres, hotels, and other income-generating properties.
- Industrial Real Estate: Comprises warehouses, factories, and distribution centres used for production and logistics.
- Land: Refers to undeveloped properties and agricultural land.
Benefits of BPO for the Real Estate Industry
Cost Savings & Operational Efficiency
Outsourcing finance, accounting, and administrative tasks allows real estate companies to reduce overhead costs associated with hiring and training full-time employees. By utilizing specialized outsourced services real estate companies can streamline their operations and focus on their core business activities such as property management and sales.
Improved Cash Flow Management
With services like Order to Cash and Accounts Payable Management, outsourcing can help a real estate company ensure timely invoicing, receipts, and payment processing. This not only helps improve cash flow but also ensures better management of debtors and creditors, thus maintaining a healthy financial standing for the business.
Enhanced Vendor and Supplier Relationships
Outsourcing the Procure to Pay function can help maintain strong relationships with vendors and suppliers. Especially the company in to construction, renovation or facility management .By having an efficient system in place for handling payments, purchase orders, credit notes, and vendor reconciliations, real estate companies can build trust and ensure smooth operations with their partners. The supplier portals and customized workflows can further enhance communication and streamline the procurement process.
Scalability and Flexibility
Outsourcing HRO & Payroll and Customer Help Desk provides a scalable solution for real estate companies that may experience fluctuations in staffing needs. During peak times (e.g., new property launches or busy leasing seasons), outsourcing allows companies to easily scale up without the need for long-term commitments or resource overextension.
Focus on Core Business Activities
By outsourcing Data Processing and Administration real estate companies can free up internal resources to focus on strategic initiatives like property development, marketing, and client relations. Delegating non-core tasks allows the internal team to concentrate on what really matters.
Regulatory Compliance and Risk Mitigation
In a heavily regulated industry like real estate, compliance is crucial. Outsourcing services like Financial Services and Analytics, including credit evaluations and fraud analytics, can help mitigate risks and ensure that the company adheres to industry standards and legal requirements.
Why Choose
Why Choose Our BPO Services in Sri Lanka for Real Estate?
Our specialized BPO solutions for the real estate industry in Sri Lanka help property developers, agents, and investors streamline their operations. We provide tailored services that enable businesses to adapt to market demands and drive growth efficiently.
Expertise in the Industry
24/7/365 Operations
Commitment to Quality
High-Level Confidentiality
Customized Services for Real Estate
Uninterrupted Delivery
Up to 50% Cost Arbitrage
ISO 27001 Certified Company
Global Presence
ESG Initiatives
What We Do to the Real Estate Industry?
Financial Services
Financial Services
Property Management
Property Management
Data Management
Data Management
Compliance Support
Compliance Support
Shared Services
Shared Services
OUR SERVICES
Explore Our BPO Services
Finance & Accounting
Procure to Pay (Accounts Payable)
Order to Cash (Accounts Receivable)
Fixed Asset Management
Record to Report
Financial Services & Analytics
Back Office Services
Data Processing & Administration
Shipping Documentation
Process Mapping
Time-sheet Checking
Recent Development Research
Email Inquiry Handling
Microsoft Dynamics Configuration
Outsourced Executive Assistant
Image Annotation & Data Tagging
Business Excellence
Customer Help-Desk & Sales Support
HRO & Payroll Services
Our Process
Reviews
What Our Customers say about Us
“We have worked with Infomate (Pvt) Ltd since Nov 2010. Infomate was selected after a very extensive selection process where we evaluated 20 potential BPO collaboration partners in Sri Lanka. Our partnership with Infomate is of vital strategic importance to our company with access to highly qualified accounting resources and the ability to scale up quickly on demand. The progress has so far gone faster than we originally expected, and we are now planning to ask Infomate for more help. The results so far have given us more confidence to expand our relationship and work for further growth.”
Chief Executive Officer
Accounting Firm, Norway
“MAS Active has been working with Infomate Payroll Services since 2008 and have found their services to be very professional and efficient. Confidentiality is assured at all times and process improvements are looked at very carefully. The team that services MAS Active are experts in their area of work and gives a 200% commitment at all times”
General Manager, Finance
Apparel & Fashion, Sri Lanka
“The team at Infomate is willing to go “above and beyond” when it comes to ensuring their deliverables are met (and normally exceeded). Infomate always work in a proactive manner to ensure an excellent service”
Delivery Manager
Document Digitization Company, Sweden
“We have worked with Infomate over a year, and their support is central to our continued growth and development. The whole team in Sri Lanka is extremely efficient and easy to work with, and always amenable to suggestions from our core team in Australia. We are always impressed with how quickly everybody has taken on new tasks and learnt new skills. I have no reservations recommending Infomate as an offshore accounting solution.”
Co-Founder & CEO
Management Consulting Company, Australia
“We have made gains across the board throughout the Finance functions including productivity, accuracy and especially processing times. Infomate is not a basic outsourcing provider, they are constantly looking for the value add and new ways where they can help us lift our Finance activities to world’s best practice”
Shared Services Manager
Agricultural Company, Australia
“The flexibility matters first when it comes to outsource services for a growing company like us. The team of Infomate extended the greatest support and friendly relationship towards fulfilling our expectations on time.”
Finance Manager
Industrial Engineering Company, Sri lanka
Case Studies
Agricultural Company from Australia
Norwegian Accounting Firm
Leading Destination Management Company
Cosmetic Manufacturing Company
Asset-Based Lender
Software & Technology Company
Free Consultation With Our Specialists
Get in touch with us today and learn how your business can grow with the best BPM service provider in the country.