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Infomate introduces their internationally renowned outsourcing services to Sri Lanka

Infomate, Sri Lanka’s first shared service provider and a subsidiary of John Keells Group, is a pioneering BPM organisation, with a forte in the finance and accounting service sector. The company has achieved significant success in the global arena and is currently rated amongst the top six BPMs in terms exporter revenue earnings.

Continuing to remain a top contender in the industry and achieving the highest excellence in the field, through their people, processes and technology, the company has multiple reference clients in Europe and Australia, including leading names in agriculture, manufacturing, real estate, healthcare and professional services.

With 16 years of experience in serving some of the biggest global brands, commencing from August 2021, Infomate will introduce their renowned HR and Payroll outsourcing services to corporates in Sri Lanka, with the objective of supporting local businesses to reduce costs, leverage on streamlined efficiencies in their operations and boost productivity. Speaking of this initiative, Infomate CEO Jehan Perinpanayagam said: “With businesses having to rethink their strategies and adopt digital technologies en-masse, has led to outsourcing being an enabler of business transformation and resilience. This has been proven statistically, where BPOs are shown to be more cost effective as against more traditional delivery models, where the cost typically escalates year-on-year. As such, we felt it was an opportune time to come forward to support local businesses and organisations reap the benefits that we have helped our international clients and John Keells Group’s subsidiaries achieve over the years.”     

Further explaining their vision for the local market Perinpanayagam stated: “Our passion lies in introducing the best practices and processes to an organisation’s business operations and enabling our clients to focus on their core areas of expertise, while we take care of the more rule-based tasks in hand. We will be looking to exceed service levels and continuously create value for clients through improved processes, recommendations, automation of manual functions, and benchmarking against world class parameters to help clients uplift their entire functions to premier standards.”

Supporting organisations as an extended office, Infomate’s expertised offerings will include customised payroll solutions that offer flexible formula definitions for allowances, deduction, overtime and leave. Their powerful reporting features allow easy output of statutory reports and analysis of data to generate actionable insights.

In addition, Infomate will also handle workforce analytics, manage benefits and human resource best practices, while assisting partner companies’ HR departments through candidate outsourcing, job description and postings, screen résumés, hiring, onboarding and retaining top-level talent. Infomate is an ISO 27001 certified company for information security and enforces data security with the use of technology to ensure clients’ critical data is safely stored and processed.

With the introduction of their global outsourcing solutions into the local market, Infomate is optimistic in guiding Sri Lankan businesses to stay competitive, by offering them a comprehensive suite of independently deployable modules to recruit, manage, align and drive performance of an organisation’s people related processes. 

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