Author name: dilshi

Back office operations may not always be visible to customers, but they are essential to how efficiently a business runs. Data processing, administration, documentation, finance support, research and other operational activities all contribute to the day-to-day performance of an organisation. Traditionally, many of these functions relied heavily on manual processes, spreadsheets and repetitive administrative work.

SME finance challenges in Sri Lanka continue to affect business growth, particularly in areas such as cash flow management, operational costs and financial reporting. As businesses grow, managing finance becomes increasingly complex. Many organisations now use finance outsourcing services to improve efficiency, strengthen reporting and reduce operational costs while focusing on strategic growth. At Infomate,

Cross-border payroll and HR compliance has become a critical priority for organisations expanding into international markets. While global growth creates new business opportunities, managing employees across multiple countries also introduces challenges in payroll administration, HR policies, taxation, and regulatory compliance. Without the right expertise and systems, businesses risk payroll errors, compliance issues, and rising operational

For many CEOs and business owners, there is a recurring nightmare that keeps them up at night: The Growth Paradox. On paper, the company is winning. Sales are climbing, the team is expanding, and the market footprint is growing. Yet, behind the scenes, the finance department is drowning. Invoices are slipping through the cracks, month-end

Every organisation still running SAP ECC has an S/4HANA migration somewhere on its roadmap — and for those whose finance processing sits with an outsourcing partner, the project raises questions that standard migration guides never answer. For businesses using SAP services, an S/4HANA migration outsourced finance project raises the same questions: Does the contract change?

Outsourced finance fails less often because the provider is dishonest than because the buyer checked the wrong things — brand, price, and polish instead of controls, depth, and evidence. Selecting an SAP accounting partner who will process inside your SAP environment deserves a more rigorous method. This article gives you one: ten verifiable checks, in

Two decades of taking over SAP finance processes from in-house teams produces an unusual dataset: the same SAP finance mistakes, encountered again and again across industries and geographies. None of them are system defects. They are process and configuration habits that accumulate quietly over years — and every one of them is detectable with a

Australian businesses have no shortage of outsourcing options. Yet, when it comes to finding a partner that combines capability, cultural compatibility, stability, and long-term commitment, the choice becomes much narrower. At Infomate, we believe our strongest differentiator in business process outsourcing Australia is not simply cost competitiveness. It is our ability to operate as a seamless extension

A Case Study in Business Transformation, Governance and Long-Term Partnership  THE TRANSFORMATION CHALLENGE  This story is not really about outsourcing. It is about transformation. Several years ago, one of Australia’s oldest and most respected listed agribusinesses was undertaking a fundamental shift in strategy. The organisation was moving from a traditionally structured operating model towards a

Every finance leader evaluating outsourcing eventually asks the same question: what will this actually save us? The answer is usually delivered as a sales claim, which is exactly why it deserves a proper breakdown. This article compares the true cost of running SAP FI/CO (Financial Accounting and Controlling) with an in-house team against outsourcing it